As Receptionist at Luddon Construction, you will be the first point of contact for visitors, clients and staff at our head office. You will manage incoming communications, maintain a professional and welcoming reception area, and support the wider administration team with day-to-day office operations. You will play a key role in ensuring that the business presents a polished, efficient and customer-focused front to the external world.
Expected hours: 24 per week
Key Responsibilities and accountabilities
Front of House and Customer Service
- Act as the first point of contact for visitors, clients, and staff at Head Office, providing a professional, courteous, and efficient reception service.
- Greet visitors and ensure they are signed in and out in accordance with company security procedures.
- Answer, screen, and direct incoming calls promptly and professionally.
- Manage the reception email inbox and respond or forward enquiries to the relevant departments.
Administration and Office Support
- Maintain the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable, and appropriately stocked.
- Assist with the preparation of meeting rooms, including arranging refreshments, equipment, and materials as required.
- Handle incoming and outgoing post, deliveries, and courier arrangements.
- Support general office administration tasks such as filing, photocopying, scanning, and document distribution.
- Assist with the maintenance of company records and databases as directed.
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